Shipping Policy
Shipping Information
Thank you for shopping with us! We are committed to delivering your order quickly and safely.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times vary depending on your location:
- Pakistan: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.
Shipping Charges
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions, if available, will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing your tracking number and tracking details.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control. If your order has not arrived within the expected timeframe, please contact our support team for assistance.
Customs, Duties, and Taxes
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are the customer's responsibility.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with photos of the package and products so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our store's contact page or email address.